Terms of service

Acceptance of Terms
By accessing or purchasing from Family Habits Lab ("we", "us", "our"), you agree to these Terms of Service. If you do not agree, do not use our site or purchase our products.

  1. Scope
    These Terms govern your access to and use of our website, digital products (downloadable files, courses, templates, workbooks, and other non-physical content), and any related services. Additional product-specific terms, license details, or terms for subscriptions may apply and are incorporated by reference.

  2. Eligibility
    You must be at least the age required by your local law to form a binding contract to purchase from us. By purchasing, you represent that you have legal capacity to enter these Terms.

  3. Purchases and Payment

  • Payment: All purchases are processed through our third-party payment providers. You agree to pay all fees and applicable taxes shown at checkout.

  • Pricing: We reserve the right to change prices, offer discounts, or end promotions at any time. Price changes do not affect completed purchases.

  • Taxes: Applicable taxes (VAT/GST/sales tax) may be added by law and are your responsibility.

  1. Delivery and Access

  • Delivery: Digital products are delivered electronically via download link, email, or member-area access after payment confirmation.

  • Timing: Most products are available immediately. In some cases, delivery may take up to 24 hours while we verify and process your order.

  • Link Expiration: Download links or access credentials may expire as stated on product pages. It is your responsibility to download or save files within the stated timeframe.

  1. Refunds and Cancellations

  • General rule: Because our products are digital, purchases are generally non-refundable once access is granted.

  • Exceptions: We may offer refunds or exchanges at our discretion for technical failures, defective files, duplicate charges, or other exceptional circumstances. See our Returns & Refunds Policy for details.

  • Subscription cancellation: For recurring products, you may cancel future billing according to the subscription terms. Cancellation does not necessarily entitle you to a refund for periods already delivered.

  1. License and Permitted Use

  • License: Upon payment, we grant you a limited, non-exclusive, non-transferable license to use the purchased digital product for your personal and internal business use only, subject to the license terms shown on the product page.

  • Restrictions: You may not resell, redistribute, sublicense, publish, or make available our digital products for commercial redistribution unless you have purchased an explicit commercial or multi-user license. You may not remove our copyright, trademarks, or other proprietary notices.

  • Ownership: All content remains our property or the property of our licensors. This license does not transfer ownership.

  1. Account Responsibility
    If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

  2. Intellectual Property
    All content on the site—text, graphics, logos, designs, audio, video, and software—is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is prohibited.

  3. User Content
    If you submit reviews, feedback, or other content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, publish, and display such content in connection with our business.

  4. Disclaimers

  • No warranty: Our digital products are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

  • No professional advice: Content is for general informational and educational purposes and is not a substitute for professional advice (legal, medical, financial, or otherwise).

  1. Limitation of Liability
    To the fullest extent permitted by law, Family Habits Lab and its officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our products or site. Our total liability for direct damages will not exceed the amount you paid for the product giving rise to the claim.

  2. Indemnification
    You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, and expenses arising from your breach of these Terms or your misuse of our products.

  3. Termination
    We may suspend or terminate your access to the site or services for violations of these Terms, suspected fraud, or other harmful behavior. Termination does not limit our rights to pursue other remedies.

  4. Changes to Terms
    We may modify these Terms from time to time. Your continued use after changes means you accept the revised Terms. We will post the effective date at the top of this page.

  5. Governing Law and Dispute Resolution
    These Terms are governed by the laws of Kenya. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya, unless otherwise required by law.

  6. Third-Party Services
    Our site may include links or integrations with third-party platforms (payment processors, email delivery services, course platforms). We are not responsible for third-party services’ performance or policies.

  7. Severability
    If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

  8. Entire Agreement
    These Terms, together with our Privacy Policy, Returns & Refunds Policy, and any product-specific terms, constitute the entire agreement between you and Family Habits Lab concerning the products and services.

  9. Contact Us
    For questions about these Terms, products, or support, contact:
    Email: info@familyhabitslab.com